Privacy Policy

Last updated: August 23, 2026

Wildoral (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit wildoral.com, create an account, place an order, contact us, or otherwise use our services.

Information we collect

We may collect information you provide directly, including your name, billing and shipping address, email address, phone number, account details, order information, product reviews, and messages sent through our contact forms. Payment information is processed by our payment service providers; we do not store complete payment-card numbers.

We may also collect technical and usage information such as your IP address, browser and device type, pages viewed, referring pages, approximate location, cookie identifiers, and interactions with our website.

How we use information

• Process payments, fulfill orders, and provide delivery updates.
• Create and manage customer accounts, carts, and wishlists.
• Provide customer support and respond to questions or return requests.
• Prevent fraud, abuse, security incidents, and unauthorized transactions.
• Improve our products, website performance, and shopping experience.
• Send service messages and, where permitted, promotional communications. You can unsubscribe from marketing messages at any time.
• Comply with legal, tax, accounting, and regulatory requirements.

Cookies and analytics

We use cookies and similar technologies to keep the website working, remember preferences and cart contents, understand site usage, and measure marketing performance. You can control cookies through your browser settings, although disabling essential cookies may affect checkout or account features.

How we share information

We share information only as reasonably necessary with service providers that help us operate the store, including payment processors, hosting and security providers, shipping carriers, analytics providers, and customer-support tools. We may also disclose information when required by law, to protect our rights or customers, or in connection with a business transfer. We do not sell personal information for money.

Data retention and security

We retain information for as long as needed to provide services, maintain transaction and tax records, resolve disputes, enforce agreements, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain uses of your personal information. You may also withdraw consent where processing is based on consent. We may need to verify your identity before completing a request.

Children’s privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

International processing

Your information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international data transfers.

Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date.

Contact us

For privacy questions or requests, please use the Contact Us page on wildoral.com and include “Privacy Request” in your message.